Vburns1963's profile

New Member

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1 Message

Thursday, July 28th, 2022 11:14 PM

Charged for an extra line for 12 years

I just found out through one of your customer service representatives that ATT  has been charging me for an extra line since 2009. ATT Is saying they will give me 50.00 credit. I have been a customer for 35 years . That’s pretty sad to treat your customers that way . 

spoom2

ACE - Master

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17.5K Messages

6 months ago

60 days is all they will go back, you didn't notice the charge on your bill all that time? Did you ever have another line?

sandblaster

ACE - Expert

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62K Messages

6 months ago

Not looking at a bill for 12 years is sad too.

ACE - Expert

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24.1K Messages

6 months ago

How much is an extra line?  $30 a month? 

$30 x 12 (months) x 12 (years) = $4,320.  Seriously?

I live for the day when I have so much money, I don't miss $4320.  Heck, I dream of the day I don't miss $30 a month. 

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