4

New Member

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9 Messages

Thursday, February 15th, 2024 8:55 PM

can I get someone, anyone, to cancel my landline home phone without calling?

The last 3 times I called about this, I was bombarded by "service" reps trying to convince me not to remove features and when I insisted I was kept on hold for over 30 minutes as punishment. I can only shudder at the thought of how long I'll be bombarded and kept on hold if I have to call to cancel it altogether.

Accepted Solution

Official Solution

Expert

 • 

19.3K Messages

2 months ago

You must call to cancel service. At the voice prompt say cancel service to get to the correct group.

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