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Dom_P's profile

1 Message

Tuesday, January 23rd, 2024 6:17 PM

Can I get a quote for landline service that includes Taxes and Fees?

I called and was told that Land Line service was availabe in the Assisted Living Facility that my mother is in.

I was interested in the local plan (local calls).

I was told a rate, but it did not included taxes and fees (I provided the address of the service: street, town, state, Zip code).

I would like to compare plans from various companies.

I tried to explain to the phone rep: This is crazy.  If I walked into a car dealership they wouldn't say "you'll find out the walk-out-the-dorr price once you purchase the car."  I gave the phyone rep the exact address, I want an exact price.  Why is this hard?

Community Support


232.3K Messages

4 months ago

Hi @Dom_P,


The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns.  To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us.  You can call, chat, or reach out via social media, and we can review your specific issue and provide you support.  If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

Jennifer, AT&T Community Forum Specialist.

Former Employee


22.4K Messages

4 months ago

Is this a traditional POTS line or VoIP line requiring ATT Internet?

Either way I would expect a monthly fee around $100 +- 10%.

If you know someone in the assisted living facility with ATT phone service, could ask them what they pay.

Sales tax is sales tax applied consisting of state/county/city taxes where applicable. 
Fees can vary and all ATT online promotions are for the cost of the service with taxes/fees not included in the offer.

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