2 hours to cancel a fax line- WHY???????
My bill tripled for lines NOT BEING USED.
Riddle me this -Why on earth in 2022 would it take in excess of 2 hours to CANCEL a darn fax line ???
Will be trimming down my business with ATT&T.. need a provider who can operate in THIS CENTURY
UPDATE: And despite being very polite I think I have been left to rot on hold, its been 30 min..
SO now I have to call back and DO THIS ALL AGAIN?
AND call another time to cancel a tablet becuase ITS A DIFFERENT DEPARTMENT.