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R

New Member

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5 Messages

Tuesday, November 14th, 2023 3:52 PM

Sending callers directly to voicemail.

As a retiree, I have kept my landline even though my wife and I both have cell phones.   Most of the calls we get are "junk" calls, so we don't answer.  I would like to set up my voicemail to kick in immediately or at most after one ring.

Accepted Solution

Expert

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19.6K Messages

7 months ago

From what I can find, looks like you have to call customer service to get the number of rings changed on a POTS line. 

Expert

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19.6K Messages

7 months ago

Assuming this is a traditional landline (POTS) follow your voicemail prompts and set the number of rings to answer to the lowest you can. Also, if your phone has a do not disturb feature activate it than you won't hear it ringing. 

New Member

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5 Messages

7 months ago

It is a POTS I have had for over 30 years.  I have tried going into voice mail but I don't have any option for the number of rings before going to voicemail.  Many years ago I remember using that feature but I can't get to it now.

New Member

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5 Messages

7 months ago

Will do.  Thanks you.

1 Message

3 months ago

I am having same issue.  I call in to voicemail but I cannot find any menu or submenu option for changing number of rings.  Old POTS line with ATT voicemail.  I have listened to every menu option and every submenu option and cannot find anything regarding setting or changing number of rings.  Please help.  Thank you!

(edited)

Expert

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19.6K Messages

3 months ago

Call customer service if you can't find it using the prompts. When you call say POTS or landline

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