
New Member
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8 Messages
LAN line support
Is there no longer ANYONE in the United States that can give support on LAN lines? I have spent 1.5 hours each day for 5 days talking to 5 different people overseas that can only go by the scripts they are given. They can’t explain calling features or adjust what you have to something different, they can’t remove long distance from your plan.
I have had phone service in Arlington Texas for over 50 years and am going to have to cancel it because I can’t get help
Juniper
ACE - Expert
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30.5K Messages
3 months ago
LAN lines? As in Local Area Network, connection between computers?
Or do you mean a Land Line, as in Plain Old Telephone Service (POTS)?
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Frustrated90YO
New Member
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8 Messages
3 months ago
POTS
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spoom2
ACE - Master
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17.5K Messages
3 months ago
POTS Repair 866-410-7414
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Frustrated90YO
New Member
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8 Messages
3 months ago
Spoom2, will someone at that number be able to only fix a phone can the change plans and features?
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spoom2
ACE - Master
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17.5K Messages
3 months ago
Probably not since it's a repair number, but they may be able to give you the correct number for POTS lines. The Website for POTS lines says to call the main number 800-288-2020. At the voice prompt say "landline" many have said that works.
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Frustrated90YO
New Member
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8 Messages
3 months ago
Unfortunately that is the number I have called for the last 5 days and you always get an overseas person that follows the given script. Just hopeless but thank you for the repair number and your comments
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spoom2
ACE - Master
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17.5K Messages
3 months ago
Are you saying "landline" at the voice prompt? You didn't say.
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Frustrated90YO
New Member
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8 Messages
3 months ago
Just a follow up. I have successfully obtain a number that connected me to Missouri in the US. The handled my call and concerns in 5 minutes. The number is 855-250-4777.
The only issue is looking at my bill ..I was originally told in Texas you could not do that anymore but Missouri said I would need to have an on line account set up which I have seen many issues with She did give me another number to call. If it works I will update here
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spoom2
ACE - Master
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17.5K Messages
3 months ago
Thank you for that information.
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