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ljneidig's profile

New Member

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2 Messages

Thursday, October 13th, 2022 11:57 PM

Expansion Handset Compatible with DLP 72362

Just purchased the DLP 72362, base w/ handset & 2 expansion handsets.  

Would like to purchase more handsets. Which ones would work best?

spoom2

ACE - Master

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17.5K Messages

4 months ago

Get the same ones that came with it. Either look under the battery for the model number or check the manual, easily found online.

New Member

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2 Messages

4 months ago

Done and did that. No Joy! That's what lead me here.

spoom2

ACE - Master

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17.5K Messages

4 months ago

All I can find is the quick start guide. Call the number in the guide for accessories or check the Website. Can't believe the model number isn't under the battery on the handset, that unusual.  Have no idea what is meant by "No Joy", no joy for what?

(edited)

New Member

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7 Messages

3 months ago

The dlp 70090 looks exactly like the handsets that come with the dlp 72362. But I don't know if the 72362 is actually expandable or not. I have not gotten an answer from product support yet.

New Member

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7 Messages

3 months ago

This is the response that I received from At&t

<<<<<>>>>>

We appreciate that you have taken the time to contact us.
 
The accessory handset for the DLP72362 is the DLP70012 handset.
 
If the serial number of your DLP72412 ends with an -A, -B or -C, it means that accessory handsets cannot be added to your telephone system.
 
As a valued customer, we are pleased to offer you a 15% discount plus free ground shipping on the purchase of AT&T products through our website.

To receive the discount, enter ATT2619 in the Promo Code box on the Checkout page. The code is valid through December 31, 2022.
<<<<<>>>>>
The DLP72412 number noted in the email is the Walmart item # for the same or similar handset.

(edited)

New Member

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7 Messages

3 months ago

I was unable to find the lp 70012 handset on the at7t site. I am waiting on a response.

When I searched the at&t site for the dlp 70012 number I got this list of items:

https://www.att.com/search/?q=dlp+70012

The dlp 70090 is one of the items that came up. I am still waiting on a response from at&t.

spoom2

ACE - Master

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17.5K Messages

3 months ago

I find no such handset using google either. 

New Member

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7 Messages

3 months ago

I have a feeling that the 70012 number is either the old model number that 70090 superseded / replaced or the new model number that superseded / replaced the 70090. Or it is the internal model / part number for all of the handsets that they used for all of the models on the page that I linked.

The 70090 handset comes up when you search the At&t site for the dlp 70012 so there is some kind of correlation there.

But I think the key is the serial number of the unit that tells the user whether or not the base will accept additional handsets or not. It's hard to tell. Simpler just to buy a set with the number of handsets you want and avoid the confusion altogether. It also seems to be cheaper than buying a base and adding handsets.

spoom2

ACE - Master

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17.5K Messages

3 months ago

It might come up, but doesn't show as compatible, says compatible with the 73X90 series not the 72xxx

New Member

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7 Messages

3 months ago

I was unable to find the 70012 on the At&t site. This is the response from At&t.

<<<<<>>>>>

We regret to inform you that the DLP70012 is no longer available on our website.
 
AT&T telephone products can also be found at most major and regional electronics retailers. Please check with your local retailer for product availability.
<<<<<>>>>>
I was unable to find the 70012 at any other vendor sites.
So I guess you're better off buying a set with as many handsets as you think you will need up front. It's cheaper than adding them on later and you don't have to worry about whether or not the handset will accept extra handsets.
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