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estellerogers's profile

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Thursday, June 1st, 2023 5:38 PM

ATT answering system overrides voicemail on the handset.

I need to know how to turn the ATT answering system OFF.  I want to receive the messages on my new landline phone and pick up messages that way.  How do I "undo" the ATT function?

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Official Solution



19.5K Messages

1 year ago

If you have digital phone service you can access the phone features in your MyAtt account and turn it off. If it's a traditional landline you'll need to call customer service and have them turn it off. Just FYI the AT&T service is voicemail and your home phone has an answering machine/system.

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