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jlstrickland's profile

2 Messages

Friday, February 2nd, 2024 8:22 PM

Add a Contact at MyATT

I'm repeatedly getting a 305 error code when I try to add a contact? What is going on?

Accepted Solution

2 Messages

3 months ago

Yeah, I'm using the web site to try and add. You know, the old Add New Contact button? Actually, I'm always surprised when anything works at the web site. Absolutely the worst major company web site I've ever seen from a design and actually working standpoint.

Community Support


231.4K Messages

3 months ago

Hi @jlstrickland,

Thank you for reaching out to us. We understand your concern. Let's get together to know more about this!

Depends on the phone. Some allow you to type in the number as if you were dialing it, and then select an option to add to contacts. Otherwise, you go through the menu into the phone book and follow the onscreen options.

Please feel free to reach us back if you still have any questions.

Thank you.

Justin, AT&T Community Forum Specialist

New Member


15 Messages

2 months ago

I'm also getting the error 305 message when trying to add or edit a contact.  I'm trying to do this online, not from a phone. Doesn't make any difference what browser I'm using - Safari, Chrome, Firefox, DuckDuckGo.

There have been times when I was adding or editing my contacts list, and everything worked fine

edit: I googled error 305 and found this:

"The HTTP Status Code 305 means that the resource requested by the client is available only through a proxy, and that the address for the proxy is provided in the server's response."

also found: "The problem with using the 305 code is that it’s not very specific. It doesn’t say why the proxy is being used, or whether it’s even required. This can lead to confusion on the part of both users and search engines."

You'd think ATT would have web maintenance and development people that are able to eliminate this error.

There have been times when I was adding or editing my contacts list, and everything worked fine


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