New Member
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3 Messages
HBOMax for Choice II does not work
I am unable to set up HBOMax using the following link: https://www.atttvnow.com/accounts/select-plan
and clicking on the top blue bar to verify.
I receive the following message: Looks like your plan isn’t eligible for the HBO Max™ benefit.
(Error code: 43306) See image attached as well.
I have also called in twice and was helped by two different associates. Neither was able to help me. The second associate suggested that I wait a few days to try again as this is a common problem and should be figued out soon. I waited and I am still unable to connect.
Does someone here know why we are unable to access HBOMax?
Our Plan: Choice II unlimited
Devices: MacBooks and iPhones
Constructive
Former Employee
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32.9K Messages
4 years ago
Get HBO Max included at no extra charge with any of the following packages:
DIRECTV: PREMIER and LO MAXIMO
U-verse: U-400/U-450 + U450 Latino
AT&T TV: MAX, ENTERTAINMENT, PLUS, and XTRA
AT&T TV NOW: MAX
AT&T INTERNET 1000
AT&T WIRELESS: Unlimited Elite
Other AT&T WIRELESSSM plans no longer offered:
•AT&T Unlimited PlusSM
•AT&T Unlimited Plus EnhancedSM
•AT&T Unlimited ChoiceSM
•AT&T Unlimited Choice IISM
•AT&T Unlimited Choice EnhancedSM
•AT&T Unlimited &MoreSM Premium (if you chose HBO® as your premium channel)
(edited)
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91Mm
New Member
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3 Messages
4 years ago
I suspect many people are having this issue and AT&T is not equip to solve the problem because I'm getting hung up on and transferred to people who cannot help. Sorry they're wasting your time too.
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