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Mon, Oct 11, 2021 4:51 AM

Error Code when trying to login to HBO Max?

Getting a “can’t verify subscription” service code H-a0229043-603e-4f0a-c7e9-2bc0bdefc356. Unlimited Elite Using same login/passcode as my AT&T account. Help?

Accepted Solution

Official Solution


Community Support


176.7K Messages

2 m ago

Let's look into your HBO Max error message when attempting to log in @


Please let us to know if you already Set Up Your HBO Max on your AT&T account before logging in. Go to Next, set up HBO Max in select unlimited plans > AT&T Unlimited Elite and follow steps to set up HBO Max on your account. Follow prompts under Finally, sign up and stream HBO Max to sign in your HBO Max app and start streaming. 


Here are also the Compatible Devices that work with HBO Max. Find more troubleshooting information regarding Signing In on the HBO Max Help Center page provided. 


We hope this helps! Reach back to us if you have additional questions!


Rhoda, AT&T Community Specialist

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