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A

New Member

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2 Messages

Tue, Jul 13, 2021 7:40 PM

Can't vertify HBO Max subscription

I recently upgraded my phone plan to the unlimited elite, and should have access to HBO Max. I tried to sign in through the provider, and entered my AT&T login information and can't activate it. I keep getting the same response of "Can't verify subscription" 

JefferMC

ACE - Expert

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25.7K Messages

5 m ago

When you go to ATT.COM and click on Account > Sign-In and put in your AT&T login information, can you see your Wireless Plan?


What's the name of the wireless plan as it appears on that page?

New Member

 • 

2 Messages

5 m ago

AT&T Unlimited Elite

JefferMC

ACE - Expert

 • 

25.7K Messages

5 m ago

So...

1) You can log in with your AT&T ID and see your Wireless Plans

2) You have a qualifying Wireless Plan

3) Did you?

  • Go to my account
  • Get started with the HBO Max logo and then follow the prompts

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Visit the Community How-To.