cheetahpine's profile

New Member

 • 

1 Message

Tuesday, August 23rd, 2022 1:15 AM

hbo max

I have unlimited elite on my wireless plan but my account page doesn't have the HBO Max link so I can activate.

ATTHelp

Community Support

 • 

207.2K Messages

5 months ago

Hey @, we'd be happy to look into your HBO Max sign in troubles.

 

When you try to Sign into HBO Max with your AT&T Wireless Service, upon following the steps for the "Which AT&T plan do you have?" section, are you unable to see the Activate HBO Max tile?

 

How long have you had your AT&T Unlimited Elite line? HBO Max is no longer being offered to new customers as of June 6th, 2022 so if your plan was changed after that time, you may no longer be eligible for it.

 

Have you used your HBO Max service before? If so, was it working previously? This will help us know whether you lost your free subscription based on an account change.

 

Let us know so we can better assist you!

 

Ramses, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.