Stegengam's profile

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Sunday, July 10th, 2022 11:44 PM

HBO max error code

I am getting an error code 4 on my HBO max app on my Roku tv. Nothing I do will resolve it!  And it's just on my Roku tv, I can use my computer, another tv, my phone. What do I need to do? 


Community Support


207.7K Messages

7 months ago

Hi, Stegengam, happy to help you with the HBO Max error code on your Roku TV.


If you haven't done so yet, we suggest that you Troubleshoot HBO Max on your TV to fix the error code. Under the section titled Things to try, select Roku, and try the different options.


We also suggest that you reach out to Roku's support team to see what they can find out, since HBO Max works just fine on all your other devices.


Let us know if you need help with anything else.


Aminah, AT&T Community Specialist

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