Check out AT&T's Valentine's Day Gift Guide for ideas & deals on the new Samsung Galaxy S23!
XaviorSHioo's profile

New Member


6 Messages

Friday, October 14th, 2022 9:20 PM

HBO Max "Can't verify subscription"

I am supposed to receive HBO Max free with my internet 1,000. Despite multiple calls to AT&T help, I am still getting the "Can't verify subscription" when attempting to sign in through  my AT&T account. My email and password are correct. My account overview page does NOT have a start streaming HBO Max tile. 

ACE - Expert


24.2K Messages

4 months ago

Changes involving HBOMax access were made in June.  Check HERE for more information.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.