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Tapa99's profile

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1 Message

Monday, November 14th, 2022 1:19 AM

Can't verify my subscription after months

Hbo max cant verify my subscription after months tried everything clearing the cache, unstalling it help


Community Support


207.7K Messages

3 months ago

We're here to assist with your HBO Max concerns, @Tapa99


We recommend you perform the steps listed in our step-by-step guide on setting up your HBO Max.

  1. Go to your myAT&T account overview
  2. Look for the Activate HBO Max tile.
  3. Choose Activate, if asked.
  4. Download HBO Max from your app store.
  5. Open HBO Max and select the person icon.
  6. Choose Sign in, then Sign in with a Provider.
  7. Select AT&T and enter your user ID and password to start streaming.

Let us know if this helps!


CalebP, AT&T Community Specialist 

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