Missing HBO channels with DirecTv from HBO Max
I had HBO for Life when I signed up with DirecTv and combined my ATT wireless bill, this was great for 3 1/2 years. Fast forward to when HBO Max 1st came out and we got free HBO Max with our fee HBO subscription. My problem is now I have upgraded to Unlimited Elite wireless plan which has free HBO Max included. I was starting to get billed for Max because it was tied to DirecTv side so tech support had to cancel Max with Direct and open Max on wireless plan so it would be free. This is all good and I do have access to HBO Max. OK here is the real problem my DirecTv had free HBO channels up until 2 days ago when we made the change.
How do I get them back?
10 months ago
I haven't had any luck either! It's been over 30 days, 6 different Rep's and 4 hours of frustration. Under details for the Internet 1000 plan it clearly states, if you have residential DIRECTV, DIRECTV STREAM, or U-verse TV, HBO channels and HBO On Demand will also be added on that TV platform.