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New Member


1 Message

Thu, Jul 8, 2021 9:07 PM

HBO Max-HBO Channels

I have HBO Max at no cost because of my wireless service. The plan clearly says that by having HBO Max you also get access to HBO live channels and OnDemand programming thru a ATT tv service. I am having many issues for ATT to make this good. They says that what they mean by channels is HBO Max. I know for fact that is not accurate because the plan clearly says “channels and ondemand” that you only get thru tv service and not the app.  
Who else has this problem?


ACE - Expert


29.3K Messages


What AT&T television service do you subscribe to?

  1. AT&T TV?
  2. AT&T U-verse?
  3. DIRECTV? 

New Member


8 Messages


I haven't had any luck either! It's been over 30 days, 6 different Rep's and 4 hours of frustration.  Under details for the Internet 1000 plan it clearly states, if you have residential DIRECTV, DIRECTV STREAM, or U-verse TV, HBO channels and HBO On Demand will also be added on that TV platform.

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