Worst customer service I have ever experienced in my lifetime
They never came out to do my installation. I have called them and they scheduled me 4 different times. Each time no one showed up to install. I had to take time off from work to stay home and wait for them. They never showed up and I never called me to cancel. For ever missed appointments, I called them to see what’s going on. No one seems to know why the tech never showed up. They all made new installations date for me and promised me this time someone will show up. No one ever did. They missed their appointments on 4 different occasions. I talked to their manager Charles ID# CM349W (who said he’s not allowed to give out his last name) and he was not able to help me either. He don’t know why techs never showed up to install my Cable. He told me he will call me back. It has been 4 days and I have not heard back from him. I got an email today,July 12th, confirming my installation appointment for July 9th. They’re confirming an appoint that was supposed to happen 3 days ago. What a joke! They are the worst!