Why is Directv customer service so horrible
Directtv has the most horrible customer service I have ever dealt with! The people give you yh run around and nobody has the same story. I have spoke with at least 5-7 people today and all of them told me different answers. I was due for installation today between 8am and 12p and nobody ever showed or called. I got numerous of email reminders that my service was due for install today 05/21/2018 8am- 12p. But yet the customer service people tell me I was never scheduled, why would I get reminder emails of service was never scheduled. When I tell Directv I M very dissatisfied and was thinking about switching to a different provider all they had to say was that they don’t see my install work order. This is so unprofessional, unacceptable and just very horrible customer care. I’m switching providers and loosing the headache of dealing with Directv, the customer service is just horrible and extremely poor.