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ATTDmitriyCM

Community Manager

 • 

9.2K Messages

Thu, Aug 6, 2015 2:40 PM

Closed

Troubleshoot your DIRECTV remote control

If you're having trouble with your DIRECTV remote control, we'll be happy to help! Please see the links below for more information.

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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ATTDmitriyCM

Community Manager

 • 

9.2K Messages

5 years ago

Please use the links in this post to find all the information you may need on  troubleshooting your remote control:

 

Troubleshoot your DIRECTV remote control eSupport

 

Universal and Genie remote guide (PDF, 1.55MB)

 

Order a new or replacement DIRECTV remote control

 

If you have any questions, please don't hesitate to ask using the "Ask a question" button above.

 

Thank you,

Dmitriy

Rethink Possible


Did a post have an answer that worked for you? Help other users by marking helpful posts as an "Accepted Answer". And don't forget to leave a Like!

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Official Solution

davidbk

Administrator

 • 

363 Messages

4 years ago

If you're having trouble with your DIRECTV remote control, follow the steps on this article to get your remote up and running again.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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