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Contributor

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2 Messages

Sun, Aug 11, 2019 9:34 PM

Red light on Directv Remote

A red light on my Directv remote will not allow me to watch anything. I am unable to access my "List" button to watch recorded shows. I can only watch a few channels.. How do I fix it?

Responses

Accepted Solution

Official Solution

shannon02

ACE - Expert

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19.2K Messages

8 months ago

If you have the protection plan DTV will replace it otherwise they are cheaper online.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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2 Messages

8 months ago

When can I expect the replacement remote? Thanks.

litzdog911

ACE - Sage

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53K Messages

8 months ago


@Carmeen85 wrote:

When can I expect the replacement remote? Thanks.


Did you call DirecTV to order a replacement remote?  1 800 531 5000

They're cheaper if you buy from Amazon. And you can get next day delivery.  Delivery from DirecTV might take several days. 

 

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For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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