For the latest on our response to Coronavirus (COVID-19), click here.
Rapidly flashing green light on Genie RC73 remote - Can't reprogram!
My son dropped our new Genie remote, the battery cover popped off, batteries fell out. I replaced batteries (correctly) and the LED light goes into rapid flashing. I've tried all of the reset solutions I've found under "troubleshooting" -- including doing a reset on the cable box -- but no luck. I can't get the remote to do anything beyond the rapid-fire flashing LED light (which goes off when I push ANY remote button)
EDIT: My Directv was just installed a few days ago. I'm using the RC73 remote which was properly programmed when the installer left.
If I pull a battery and then immediately reconnect it, the rapid flashing LED light is activated on the remote, and a menu banner appears on the TV. I cannot access the menu choices, however, because as soon as I select ANY button on the remote, the menu banner disappears and nothing else happens.
When I get the rapidly flashing lights, I've tried:
holding power "on"
pressing every other button