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New Member

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3 Messages

Sat, Apr 4, 2020 1:32 AM

Need to schedule a technician to repair a wrecked Dish attenna.

My lawnmower rollover bar crashed into the Direct TV Satellite Dish Antenna. I need to schedule a repair technician.

Responses

litzdog911

ACE - Sage

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53.2K Messages

2 months ago

You need to call DirecTV to schedule a service visit. Call Centers are slammed now due to coronavirus staffing issues, so expect to wait on hold for a long time.

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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3 Messages

@litzdog911 ,

I have been on the phone to DirecTV for an hour and a half and still no joy.

litzdog911

ACE - Sage

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53.2K Messages

@morenoel Like I said Call Centers are slammed now due to coronavirus staffing issues, so expect to wait on hold for a long time. Be patient.

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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3 Messages

I aligned the satellite receiver and dish. I resolved the problem and canceled the service appointment.