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Employee

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2 Messages

Tue, Dec 11, 2018 1:33 AM

Genie RC73 Remote

My current remote does not work well at all the the current screen guide/channel changing. I also had a technician tell me the same comment. I currently have a Sharp 70 inch tv which is being replaced (via a warranty program) by a Visio 4K tv later this week. Is there another remote I can get to work my Genie box, Visio tv, and possibly my blue ray and Bose Cinemate 15 sound bar. Also will it be easy to program a remote and the new tv?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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litzdog911

ACE - Sage

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53.3K Messages

2 years ago

You won't find a DirecTV remote than can control your BluRay player.  I would recommend a nice universal remote, like Logitech Harmony.

 

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Employee

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2 Messages

2 years ago

Thanks. The new TV will be delivered on Friday so will look at Logitech remotes. Any particular ones better than the other for a Vizio, Bose Cinemate soundbar and Direct TV Genie?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
litzdog911

ACE - Sage

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53.3K Messages

2 years ago


@JJonesDenver wrote:

Thanks. The new TV will be delivered on Friday so will look at Logitech remotes. Any particular ones better than the other for a Vizio, Bose Cinemate soundbar and Direct TV Genie?


Any of these will work fine ....

https://www.logitech.com/en-us/harmony-universal-remotes?WT.mc_id=DEATCHcampaignnameAffiliate8850262MMYYYYDEDEATCH&cjevent=3c4c2ac8fdab11e8819100910a1c0e0e

 

 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

a year ago

RC73 remote will not work when I try to open or press the guide menu

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