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S

New Member

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3 Messages

Wed, Jul 1, 2020 8:49 PM

Escalated complaint /canceling acct

The call came in as a scam call to schedule an appt for installation I’m about run out of patience I need an appt set as soon as possible just text me with and appt or email me (Edited as per community guidelines) or

[email scrubbed] I’m about to cancel everything with you please resolve my issue todayP

Responses

Accepted Solution

sandblaster

ACE - Expert

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40.1K Messages

a month ago

Same answer as your other thread. This forum is not customer support. No one here has access to your account or can schedule a technician. Please don’t start multiple threads on the same issue.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Moderator

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112 Messages

a month ago

Hello @sandynm,

 

Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines https://www.att.com/legal/terms.forumguidelines.html your personal details will be scrubbed. Have a great day!

Regards,
AT&T Moderator

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