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1 Message

Thu, Feb 13, 2020 10:30 PM

Directv setup with alexa

Just had my direct tv equipment updated and can't ​get Alexa to control it. I had a dvr with mini genie

Boxes that worked fine with Alexa before. When I enable the FTC skill alexa discovers the new boxes and the old boxes that aren't even in the house. So I tried disabling the old boxes and renaming the new boxes . Alexa says it cant communicate or tv doesn't support it. Thanks for any help. ​


Responses

Brand User
ATTHelp

Administrator

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112.9K Messages

2 months ago

Hey @Cheft we see your having trouble with getting your Alexa to work with your receiver. Don't worry, we can help with that. Please look at the link provided above that will help with the issue your having.

Let us know if it work for you.

Charles, AT&T Community Specialist

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