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Tutor

 • 

6 Messages

Mon, Apr 1, 2019 1:21 PM

DirecTV receiver update

How do I know where there are no more updates to the DirecTV receiver when resetting the box and pressing 02468

Responses

Accepted Solution

Official Solution

mdram4x4

ACE - Master

 • 

8.8K Messages

10 months ago

its not recommended to force an update

you could end up with a beta version, or possibly brick the receiver


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Cstarman922

Employee

 • 

462 Messages

10 months ago

Updates are usually automatically downloaded when ready. The only time it is necessary to force an update is usually at the install of a receiver.

 

What is the model of your receiver?

 

What software does it currently have?

(Menu, settings, info and test)

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Tutor

 • 

6 Messages

10 months ago

0x114b I updated it this morning and it said 0x11ac then I ran the software
update again thinking there maybe another update and it went back to 0x114b
mdram4x4

ACE - Master

 • 

8.8K Messages

10 months ago

you forced the update

it pulled whatever was in the stream

 

you are risking bricking your unit

 

 


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Anything below the is a signature :
Note: This is a customer to customer forum, I am just a customer. Employees are identified as such.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
mdram4x4

ACE - Master

 • 

8.8K Messages

10 months ago

you can view whats in the stream here

http://www.redh.com/dtv/

 

it may not be 100% accurate


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Anything below the is a signature :
Note: This is a customer to customer forum, I am just a customer. Employees are identified as such.
Award for Community Excellence 2019 Achiever*
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Tutor

 • 

6 Messages

10 months ago

Model is hr54-700 software is 0x114b but when it did the software update it switched to 0x11ac then I did it again and it went back to 0x114b

Cstarman922

Employee

 • 

462 Messages

10 months ago

0x114B is the most current software version for this receiver as shown below. 

 

 

Screenshot_20190402-044358_Samsung Internet.jpg

 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Cstarman922

Employee

 • 

462 Messages

10 months ago

Mine at home also has the 0x11ac software as well though, so my list may be out of date. Like others have recommended I would not force any more updates as software is downloaded as it is released. 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Cstarman922

Employee

 • 

462 Messages

10 months ago

Sorry for the repetitive posts here, did some more looking and found this,

 

Phased: 0x11ac (beginning 3.9.19)

National: x114b

 

This means that the x114b is the last download that can be forced and 0x11ac is the most current software being sent to this receiver.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Tutor

 • 

6 Messages

10 months ago

But how do I get that update back
mdram4x4

ACE - Master

 • 

8.8K Messages

10 months ago


@Dhoppe46 wrote:
But how do I get that update back

you dont

it will come when its time

 


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Anything below the is a signature :
Note: This is a customer to customer forum, I am just a customer. Employees are identified as such.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

 • 

6 Messages

10 months ago

Are you able to tell me when that 0x11ac update was
Cstarman922

Employee

 • 

462 Messages

10 months ago

0x11ac original release 03.09.19. 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Tutor

 • 

6 Messages

10 months ago

Why haven't I got it? I mean I did yesterday but then it went back to 0x11ac
mdram4x4

ACE - Master

 • 

8.8K Messages

10 months ago

they dont send it to everyone at once

they do a slow rollout

you will get it eventually


----------------------------------------------------------------------------------------------------------------------
Anything below the is a signature :
Note: This is a customer to customer forum, I am just a customer. Employees are identified as such.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.