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Contributor

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1 Message

Wed, Jun 12, 2019 6:18 AM

Direct TV rewards.

In March 2019 I spoke with an agent with AT&T about my cell phone over the cell phone.  He offered me a lower rate than spectrum if I went with direct tv, since I was looking for way to reduce our bills.  If I enroll with direct tv I would receive a 300 dollar visa rewards card.  I took up the direct tv plan, but to this day I have not receive any rewards card.  Have other customer came across the same problem?  I tried calling the rewards center, problem not resolved.

Responses

nabukl

ACE - Professor

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3.1K Messages

a year ago

Check your order confirmation email for redemption instructions and to see IF a card was added to the offer.


______________________________________________________
Former directv csr and tech support rep.
Proud Grandma of 3
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
litzdog911

ACE - Sage

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53.2K Messages

a year ago

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.