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1 Message

Mon, Dec 9, 2019 10:15 PM

Direct TV / ATT Visa Reward a Scam?

Is receiving the ATT Visa reward a scam when you sign up with Direct TV?  I was told I would received the rewards card and when I didn't, I contacted Direct TV, they informed me that I needed to contact ATT, I've called three times and each time I've been placed on hold for over 30 minutes.  Because I have a life, I had to hand up each time.  This is my fourth time calling, I've been on hold for 40 mins now.  I think it's a scam and they just put you on hold in hopes that you'll hang up and never claim the reward.

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Accepted Solution

litzdog911

ACE - Sage

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52.8K Messages

2 months ago


@mhuerta10yahoo wrote:

Is receiving the ATT Visa reward a scam when you sign up with Direct TV?  I was told I would received the rewards card and when I didn't, I contacted Direct TV, they informed me that I needed to contact ATT, I've called three times and each time I've been placed on hold for over 30 minutes.  Because I have a life, I had to hand up each time.  This is my fourth time calling, I've been on hold for 40 mins now.  I think it's a scam and they just put you on hold in hopes that you'll hang up and never claim the reward.


Not a scam. You need to follow the instructions provided with your Order Confirmation to redeem the Reward Card.  Then you can contact the Reward Center:

https://forums.att.com/t5/DIRECTV-Account/DIRECTV-Billing-and-Rewards/m-p/4877114#M3325

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