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Tutor

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2 Messages

Fri, Nov 17, 2017 1:27 PM

Cannot pair rc73 remote with Vizio TV

I tried to pair a soundbar to my remote and was unsuccessful. My remote had been working fine with my Vizio e3d470vx model before this. Now it does not pair at all. I tried, new batteries, resetting, holding mute and select buttons (instructions say hold mute and enter, but no "enter" button on my remote. Reset the dtv box. Unplugged waited and plugged back in, no luck. I also tried to set the remote to IR mode, no luck. Then tried to go back to RF mode, no luck. Tired over and over, following instructions perfectly. I have tried for hours and hours. Even took the batteries out of remote overnight, still no luck. Still my rc73 remote will not pair up with my Vizio TV. It worked fine before. Yes, new batteries, too. Any ideas?

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Accepted Solution

Official Solution

litzdog911

ACE - Sage

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53.3K Messages

3 years ago

Yes, your remote has an ENTER button ....

 

DirecTV_RC7x_EnterButton.JPG

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ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
nabukl

ACE - Professor

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3.7K Messages

3 years ago

@litzdog911, you beat me to it, I was just going to post this. Lol


______________________________________________________
Former directv csr and tech support rep.
Proud Grandma of 3
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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2 Messages

3 years ago

Thank you. I must have looked at that remote 100 times and did not see it. It is in a strange location, but that doesn't really excuse me. Got it working now, pretty easy when you do it the right way. 🙂

New Member

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5 Messages

How'd did you get it working? I've done everything 8 could think of. I'm very technically inclined and know how these work and have follow many tutorials online and still nothing with all of the codes etc.
litzdog911

ACE - Sage

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53.3K Messages

3 years ago

Glad to help. Enjoy!

 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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