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jhanseling

Teacher

 • 

13 Messages

Mon, Jul 7, 2014 3:33 PM

Cannot connect RC72 remote to LG 42LD450 TV

I have a Genie Mini connected to an LG 42LD450 TV. I am attempting to program the RC72 Genie remote to this TV and none of the LG TV codes in the remote setup menu are working. I was able to use code 10178 on my other LG TV, model 32LD350. This TV, however, is giving me trouble. I've tried every code 3 times, with no luck.

Any suggestions?

Responses

Accepted Solution

Official Solution

dtvuser2013

Guru

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972 Messages

6 years ago

11423

Scholar

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203 Messages

6 years ago

Genie model number?

Is the remote control RC72 or...?

peds48

Expert

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36.2K Messages

6 years ago

What model of receiver do you have. look for the model number inside the access card door..

Also please make make sure of the remote model number, there is no RC72

jhanseling

Teacher

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13 Messages

6 years ago

The receiver is model RC41-100.


The remote is a Genie Remote (not the backlit model). It says RC72 just above the ON button.

peds48

Expert

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36.2K Messages

6 years ago

Press and hold MUTE & ENTER for a few seconds then go to the remote control menu to program the TV

jhanseling

Teacher

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13 Messages

6 years ago

Right. I've done that. None of the TV codes work.

jhanseling

Teacher

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13 Messages

6 years ago

Thank you very much, ! That worked liked a charm.

Only problem I have now is although I thought these to be RF remotes, I'm finding that unless I point the remote directly at the receiver (and the receiver has to be in clear line of site with the remote) it will not work.

Any additional settings I need to make with the remote and/or receiver to turn on RF?

Tutor

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6 Messages

6 years ago

hit menu on the RC-71

go to settings

go to remote

program remote.

also make sure you have the  H-41-xxx if not the remote is not able to be programmed because the h41 & HR44 program the RC-71 remote from the reciever.

If you have the HR-34 and H-31 there are some codes you can try but they are different i will try to log in and get the codes and post back

peds48

Expert

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36.2K Messages

6 years ago

call DirecTV® to get a replacement remote, your is defective

jhanseling

Teacher

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13 Messages

6 years ago

I was able to get the remote to control the TV audio, but I'm striking out now figuring out how to get the remote/receiver into RF mode.

Any tips?

Tutor

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6 Messages

6 years ago

hold select and mute until the light on top blinks 3 times hit 961 ch. up enter

jhanseling

Teacher

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13 Messages

6 years ago

Tried that. Stumped as to why it's not working, but it is still for sure not in RF mode. Saying so, because if the receiver is behind the TV, or any object, the remote does nothing. If I point the remote to the floor or anywhere that is not line of site, nothing.

I was sent by DirecTV a remote that says RC-72. Everything I'm reading online references RC-71 as the standard Genie remote. Is that possibly part of the issue here? The remote says RF on the back, but it just isn't working (on either of the two remote/genie mini combinations I have in the house).

Tutor

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6 Messages

6 years ago

I am a tech and there is not an RC-72 it is an RC-71. make sure the receivers are H41 or HR44 if not they are not RF compatable

jhanseling

Teacher

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13 Messages

6 years ago

OK, so I feel ashamed saying this, but after getting frustrated and prepared to call DTV tomorrow and demand new remotes, I re-read your post - I was hitting mute + select...

After clicking mute + enter, the TV showed a message that my remote is now in RF mode.

I'm happy to report the remote is now working like a charm in true RF mode.

Thanks everyone for the replies and assistance...

Tutor

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6 Messages

6 years ago

remote looks like this?

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