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New Member

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1 Message

Sat, Jul 4, 2020 11:37 PM

WIRED CONNECTION LOST

IN ONE OF OUR TV LOCATIONS THE TV WON'T START AND COMES UP WITH THE MESSAGE "WIRED CONNECTION LOST".  I HAVE TRIED REBOOTING, AND REFRESHING.  I THOUGHT OUR INTERNET CONNECTION WAS WI-FI SO I DON'T UNDERSTAND THE "WIRED" PART OF THE PROBLEM.

Responses

shannon02

ACE - Expert

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20.5K Messages

a month ago

Have you done a red button reset on the main Genie?

If there is a coax connect to the mini it is not a wireless mini.  You internet has nothing to do with how the mini is connected as a wireless mini use a separate WiFi network to connect to the WVB.

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