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New Member

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2 Messages

Thu, Nov 26, 2020 12:19 PM

video picture

multiple vertical images are displayed, like little thin vertical images

Responses

teetertotter

ACE - Teacher

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659 Messages

2 months ago

Try a reset on your Receiver.  Or unplug from the wall outlet, wait 20 seconds and re-plugin.  Wait a couple minutes for the receiver to rejuvenate. 

You can Menu>Settings>Info&Tests

I assume you have DTV and assume the "Video Picture" is from viewing TV programs?

Or describe your problem in more detail and equipment?

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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2 Messages

2 months ago

Thanks. The problem appears to have been the resolution on the sat box somehow got moved to lower resolution. Moving it back to 1080 fixed the problem

TexasBrit

ACE - Expert

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17K Messages

2 months ago

yes, if you send a 720p signal to a TV that does not support it you get this problem

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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