There is no fix for that the hard drive is dead. You can try resetting the dvr (once) which only works if it's not completely dead. You have to have it replaced and the only way to do that is to call customer service and right now there are extremely long wait times.
______________________________________________________ Former directv csr and tech support rep. Proud Grandma of 3
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nabukl
ACE - Professor
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3.2K Messages
2 months ago
______________________________________________________
Former directv csr and tech support rep.
Proud Grandma of 3
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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