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Contributor

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1 Message

Sat, Dec 30, 2017 7:12 PM

Transfer DVR recordings to new DVR?

I am replacing my old Direct-TV HR23-700 (dual tuner DVR) with a HR24-100 DVR.

I have several recorded shows on my HR23 that I would like transfer to the replacement HR24.

How can this be done?

The old DVR still works most of the time, but has intermittent issues causing the replacement.

Responses

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Official Solution

sandblaster

ACE - Expert

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38.1K Messages

2 years ago

Sorry, it can’t be done. All recordings are encrypted to the DVR, there is no way to transfer to another DVR. 

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Accepted Solution

Official Solution

Juniper

ACE - Expert

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20.3K Messages

a year ago

@DaveDirectv

 

Has not changed. Recordings are encrypted to the DVR. It is still built that you cannot see recordings of external HDD and the internal at the same time. This is done to prevent recording.

 

So using a video capture device or VCR to record from the TV the traditional way is still the only option.

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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9 Messages

2 years ago

You can use analog tech and a video capture device if it is something really important. You can read about it online.  

Tutor

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4 Messages

2 years ago

Just wondering, did you have a technitian came out to activate your new DVR?

Juniper

ACE - Expert

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20.3K Messages

2 years ago

A warranty replacement (like for like) doesn't require a tech unless the problem is beyond just the box. An upgrade of equipment in many cases needs a tech because you are adding additional capability that your current setup may need some adjustments to support.

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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3 Messages

a year ago

test

Contributor

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3 Messages

a year ago

Hello to all the knowledgeable people in this group.  Believe me, I appreciate the expert knowledge here.  I want to ask the most common question again (now that it is December 10, 2018, maybe there is new, good news now?).

Now, December 10, 2018, is there an easy way to make a permanent HD backup recording of my DirecTV HR-44 recordings? ... Or expand my storage space so I can see ALL my recordings (old and new) at the same time (without having to disconnect external HD)?

I'm guessing the answers are still "No" due to recordings still being strongly associated with the drive they were recorded on.... but I am hoping...

 

Thank you to the knowledge person(s) who reply to this (repeated) question.  Your knowledge is sincerely appreciated.

shannon02

ACE - Expert

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20K Messages

a year ago

There are component capture cards for desktop computers but it is still real time recording.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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3 Messages

a year ago

Thank you. 😕