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Thu, Feb 20, 2020 9:23 AM
a month ago
ACE - Expert
You may have one Genie and 3 minis and only the Genie can record. So what are you trying to record?
What are the models of your Genie and Mini Genie Clients (and any other boxes)?
What happens when you try to record from any of them?
When you log into your account does it show both DVR $10 and Whole Home DVR $3 (or Advanced Receiver $15 if you have a newer account)?
Any other issues?