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New Member

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7 Messages

Mon, Jan 25, 2021 10:03 AM

Recovery purchase movie

Recovery purchase movie

Responses

Juniper

ACE - Expert

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25.6K Messages

a month ago

Is there a question?

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(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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7 Messages

a month ago

Someone else has already advise me on how to retain my purchase movies that were delivered. Thanks for the Shout out, though.

Juniper

ACE - Expert

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25.6K Messages

a month ago

Oh ok. Thanks for the clarification. Glad you got what you needed.

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

 • 

7 Messages

a month ago

Juniper,

I went to my order history and purchase as instructed by them not you. Well I am back to square one. Can you help? 

litzdog911

ACE - Sage

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53.5K Messages

a month ago

You need to provide more information. What exactly is happening? What instructions have you tried? What equipment do you have?

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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