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Wed, Jan 20, 2021 5:05 AM

programs not being recorded

Several episodes were automatically cancelled and in the recording history there's a message that this episode was cancelled because of a programming update. (13) Has this happened to anyone and how do you fix it.

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Brand User
ATTHelp

Community Support

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147.8K Messages

a month ago

Good evening @deleec, I'm here to help with your DirecTV recordings.  

 

This can happen when there is a programming update to the content, such as a name change or the show gets cancelled. Have you tried resetting your receiver? This can fix many DIRECTV service issues. 

If that does not fix it, you will want to cancel the recording and schedule it again.

 

- JosephG, AT&T Community Specialist

(edited)

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