For the latest on our response to Coronavirus (COVID-19), click here.
New TV will not connect to Directv
Received a new Insignia Roku Smart TV for Christmas. When we went to hook it up, it will not connect to the Genie Directv using the hdmi cable. Keep receiving the message : Satellite Tv , no signal (are you on? ). Why will it not connect? We did check the hdmi cable and it is good.