Announcements
HBO Max - where HBO meets so much more!

Contributor

 • 

1 Message

Sun, Oct 28, 2018 8:29 AM

Mini Genie blinking orange light

My husband moved a tv into our daughters new room and the receiver is blinking orange and won’t come on.  Then last night our receiver started doing that and now we can’t watch TV in our room.

Responses

Accepted Solution

Official Solution

Brand User
ATTHelp

New Member

 • 

120.6K Messages

2 years ago

Hi @Steph21673,

 

DIRECTV will only connect the coaxes for active receivers. Is it possible this room is not connected? I would also like to recommend our Troubleshoot & Resolve Tool. It will walk you through step by step instructions on how to Manage Equipment Location and also DIRECTV Equipment Setup. Select the DIRECTV tab, and then choose either one of those options. Have a wonderful day!

Also, check out the link to find out what the lights mean and what you should do.

 

Dee, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.