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How to fix Genie Mini's that lose connection.
I have a new upgrade to one Genie HR54-500 and two Genie Mini's, C61R2-500. Both minis lose connection to the receiver all the time and receiver loses connection to the internet. The new system worked for a few hours after installation and then the client TVs started freezing the picture a couple of times and then the connection was lost to the Genie. The tech came back the next day and checked the cables, replaced a splitter, did a software update on the Genie and the problem still occurs after a few hours. Direct TV doesn't have solution yet.
I'm only in this situation because my Whole Home was going out and the first Direct TV tech said I needed to upgarde to the newer Genie system. I'd go back to my old HD DVR boxes with ethernet but DirectTV says I have to pay for a downgrade because of a problem they can't fix. Been a DirectTV customer for 10 years, some service!