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Contributor

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1 Message

Sat, Nov 2, 2019 7:05 PM

Hallmark Channel have picture issues

Hallmark channel is always have pixel issues recently.  None of my other channels are having this issue so it is not my tv.  Is there any known issues with the Hallmark channel and how do I go about fixing it.

Responses

Brand User
ATTHelp

Administrator

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108.4K Messages

3 months ago

Hello @bgunter53,

 

We're happy to help!

 

Try troubleshooting your receiver and let us know if the picture problems persist.

 

Aminah, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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1 Message

4 weeks ago

This is absolutely correct. Hallmark picture is frozen and distorted and no amount of troubleshooting or restarting fixes it. My mother's Hallmark channel started this on 1/8, but no other channels do it. Hallmark needs to fix this problem. This is absurd. We pay$10/month extra for Hallmark and the network allows bad picture quality on the channel.