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1 Message

Thu, May 30, 2019 12:39 AM

Guide data

My Genie wireless mini was reset with the orange button due to a storm today.  It kept dropping connectivity with the motherboard, so I’ve rebooted (twice) the motherboard.  I’ve even pulled the power to it, waited 30 seconds and restarted.  Been waiting for the second hour as it is acquiring guide data...


Accepted Solution

Official Solution

Brand User



111.7K Messages

10 months ago

Hello @Donbrosious
Let's address your issue and see what we can do.
We have a forums post with similar issues regarding "acquiring guide data" and how to solve it.
Click the green "Solved!, go to solution" tab and let us know if this solved your issue. 

Mihai AT&T Community Specialist

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