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Tue, Jun 11, 2019 3:22 PM

Genie hr44

How how do I get my genie hr44 to show incoming landline phone numbers. The numbers just stopped coming up after a storm caused the receiver to reset

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Juniper

ACE - Expert

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21.1K Messages

a year ago


@Wdjfcren wrote:

How how do I get my genie hr44 to show incoming landline phone numbers. The numbers just stopped coming up after a storm caused the receiver to reset


Unfortunately you cannot anymore.

 

Caller ID on TV is an outdated feature that hasn't been supported for years, but left to run as-is in the old software.

The new GUI software removes menu options for outdated features.

New boxes do not even have a phone jack.

The HR44 is the last to have a phone jack, but is the earliest model to receive the new GUI so means once the feature stops working then there is no way to get it back.

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TexasBrit

ACE - Expert

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16.5K Messages

a year ago

You can't. DircTV has stopped supporting callerID. Newer DVRs don't even have a phone connector. 

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