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2 Messages

Thu, Nov 26, 2020 7:57 PM

Genie 2 upgrades

Want to upgrade master and 3 mini genies to genie 2 sys. Have one tv on an old debt,not connected to the genies... can we upgrade and still use the tv on the older dvr?...works ok on the genie 1 system....

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Juniper

ACE - Expert

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25.1K Messages

2 months ago

The Genie-2 (HS17) is a downgrade to a regular Genie setup. It forbids other receivers, only allowing Clients. A Genie (HR34, HR44, HR54) and 2 HDDVRs is more capability than the restrictive Genie-2.

What are the exact models of all your boxes?

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ATTHelp

Community Support

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145.2K Messages

2 months ago

We are here to help, @GARYCH.

 

Thank you to @Juniper for the useful information.

 

As he stated, you would be better off sticking with the regular genie receiver. Please tell us more about he set up that you have including the receiver models.

 

Let us know more inforamtion, so we can better assist you.

 

Marc, AT&T Community Specialist

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Juniper

ACE - Expert

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25.1K Messages

2 months ago

As long as the other DVR is an HR model (or R22), then you the box is fine. Though since it is not connected, I take it is on a separate dish? If so make sure that is a MPEG-4/HD capable dish or it will need replacing.

If the DVR is a R16 or earlier, then box needs MPEG swap.

Either way, I would use your next free upgrade to replace a Mini Genie Client with an HDDVR so you get more capability and reliability, at no difference in monthly cost.

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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