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8 Messages
GENIE 2 SERVER PROBLEMS SOLVED
It seems I might have solved my problems with slow speed pixelation and other issues now. What I ended up doing was putting the Genie 2 server on a simple timer., It turns off power to the each night from about 3-4 am. I guess that causes a reset / reboot because since doing it no more issues. Silly that it has to be done but maybe a software update one day will solve it to.
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ATTHelpForums
Community Support
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2.5K Messages
3 years ago
Hi @jjanton1,
Thanks for posting this. I will be adding it to our Genie 2 Troubleshooting article.
ChrisZ, AT&T Community Specialist
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bdubya1919
Contributor
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1 Message
3 years ago
I don't understand why this would be an acceptable solution to an equipment issue that is supposed to be the most up-to-date technology offered by DTV. Really having second thoughts on 4K upgrade to my 20+ years DTV service. Do I need to look elsewhere????? Can't you guys figure this out??
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Kathybee
Contributor
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1 Message
2 years ago
This doesn't work for me! Very frustrating!
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