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jjanton1

Tutor

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8 Messages

Thu, Mar 8, 2018 7:04 PM

GENIE 2 SERVER PROBLEMS SOLVED

It seems I might have solved my problems with slow speed pixelation and other issues now. What I ended up doing was putting the Genie 2 server on a simple timer.,  It turns off power to the each night from about 3-4 am. I guess that causes a reset / reboot because since doing it no more issues. Silly that it has to be done but maybe a software update one day will solve it to.

 

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Accepted Solution

Official Solution

Community Support

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2.4K Messages

2 years ago

Hi @jjanton1,

 

Thanks for posting this. I will be adding it to our Genie 2 Troubleshooting article.

 

ChrisZ, AT&T Community Specialist 

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Contributor

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1 Message

2 years ago

I don't understand why this would be an acceptable solution to an equipment issue that is supposed to be the most up-to-date technology offered by DTV. Really having second thoughts on 4K upgrade to my 20+ years DTV service. Do I need to look elsewhere????? Can't you guys figure this out??

Contributor

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1 Message

2 years ago

This doesn't work for me!  Very frustrating!

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