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New Member


1 Message

Wed, Feb 26, 2020 3:32 PM

Genie 2 Series

When I sent up the series manager to record a show it will not copy

the next show. I click on the show twice and it shows multiple R's but

it doesn't record the next shows


Brand User



112.6K Messages

a month ago

Hey @bigguy123, we're happy to help!


We suggest getting to the (Edited per community guidelines) of your Genie not recording your second program by running diagnostics with the Troubleshoot & Resolve Tool. Just click 'Fix it now' to sign in and get started.


If you still need help with the recordings, let us know and we'll look for another solution.


Aminah, AT&T Community Specialist


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