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Voyager

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3 Messages

Sat, Mar 10, 2018 3:46 AM

GENIE 2 QUESTION (HS-17-XXX)

I LEAVED IN REMOTE AREA AND DON'T HAVE INTERNET. CAN I STILL GET OR UPGRADE TO GENIE 2 ? 

 

IS INTERNET REQUIRE TO UPGRADE GENIE 2 ??

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Paul123

Teacher

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12 Messages

2 years ago

Internet is not required to upgrade to Genie 2, just that without internet, you will not be able to use the functions such as on demand content. You can still make the upgrade, as a friendly reminder, the Genie 2 is not connected to the TV.

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shannon02

ACE - Expert

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20.5K Messages

2 years ago

Sure DTV doesn't need internet to work but you will not be able to use the remote to order PPV.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Juniper

ACE - Expert

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21.9K Messages

2 years ago

You don't need internet at all for DirecTV as it is service from satellite. Internet is only for optional On Demand features.

 

However, do NOT get the Genie-2 (HS17). I cannot stress this enough, it is still too buggy a system and by design it is a downgrade to regular Genies because it is built to forbid other HDDVRs on the account. Please post your model numbers here and other customers can give guidance on more reliable upgrade options.

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Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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