Flashing blue power light on DirecTV Model D10 receiver
Over the course of one night, one of my receivers started flashing the blue power light. It is a D10 receiver which is very old yet ran fine until this morning. I have a feeling it is now a brick because it won't resedt/power up now--not even the blue light. I checked inside and the fuse is fine, yet still will not turn on.
I have a protection plan, yet I am told by varying sources (AT&T Chat + service tel line) that the replacement will be a) free or b) cost me $12 or c) cost me $75 and on top of all that, I'll be charged another $4 a month for the new receiver. I thought a protection plan kept the "extra charges" away from me.
How do I go about getting a replacement? I've had service out TWICE. The first time he wanted to completely renovate my entire system from putting a new dish on the roof to rewiring my house with HD and all that stuff. I don't want HD, nor do I need a new dish as my other two receivers work just fine. The second service caller tried to put a newer receiver in place of the D10 and when he called in to activate, they told him I would have to pay over $100 for the new receiver because it was capable of receiving HD. If they stop the HD channels from getting to me (which they can do easily) then why all the extra expense? Can't this new receiver be set to receive just 'normal' TV and not HD?
I don't see the problem (other than the techs I talk to haven't got a clue what they're saying).